Payment Policy

TAVENRO accepts the payment methods displayed at checkout. Available methods may include major credit and debit cards and accelerated checkout options supported by Shopify. The exact options available to you are shown before you place your order.

Currency

All prices and charges are displayed and processed in U.S. dollars (USD).

When payment is charged

Your selected payment method is authorized or charged when you submit your order, subject to the payment method and Shopify checkout process. An order is confirmed when you receive an order confirmation email.

Payment security

Payments are processed through Shopify’s secure checkout and its authorized payment providers. TAVENRO does not receive or store your full card number.

Declined or failed payments

If a payment is declined, verify your billing details or contact your bank or card issuer. TAVENRO cannot override a bank’s authorization decision.

Taxes and order total

Any applicable taxes and the final order total are shown at checkout before payment is submitted. TAVENRO does not add hidden payment fees.

Refunds

Approved refunds are returned to the original payment method. After TAVENRO issues a refund, your bank or payment provider may require additional time to post it to your account. See our Return and Refund Policy for eligibility and timing.

Fraud prevention

We may cancel or request additional information for orders flagged by our checkout or payment provider as potentially fraudulent. We will never ask you to send a full card number by email.